Privacy Policy

Last updated: June 2026

SO Pilates is committed to protecting your privacy and handling your personal information responsibly.

Who We Are

SO Pilates provides Classical Mat Pilates classes and private sessions in East Sussex.

If you have any questions about this Privacy Policy or how your information is used, please contact:

Email: sophie@sopilates.co.uk

What Information We Collect

We may collect personal information including:

  • Your name

  • Email address

  • Telephone number

  • Any information you provide through our contact or booking forms

  • Information about classes or services you enquire about or book

If you subscribe to our mailing list, we will also store your email address and any preferences you provide.

How We Use Your Information

We only use your information to:

  • Respond to enquiries

  • Manage class bookings

  • Communicate about your sessions

  • Send newsletters or marketing emails if you have opted in

  • Improve our website and services

We will never sell your personal information to third parties.

Lawful Basis for Processing

Under UK data protection law, we process your information because:

  • It is necessary to fulfil a contract (such as booking you onto a class)

  • You have given your consent (for example, subscribing to a newsletter)

  • We have a legitimate interest in running and improving our business

Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our website.

You can manage or disable cookies through your browser settings at any time.

Analytics

We may use website analytics tools such as Google Analytics to understand how visitors use our website. These tools collect anonymous information such as pages visited, time spent on the website and general location data.

This information does not identify you personally.

Marketing Communications

If you choose to receive marketing emails, you may unsubscribe at any time using the link provided in every email or by contacting us directly.

Sharing Your Information

We only share your information where necessary to operate our business, for example with trusted booking or email service providers.

We do not sell your personal information.

How Long We Keep Your Information

We only retain personal information for as long as necessary to provide our services or comply with legal obligations.

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict or object to processing

  • Withdraw consent where applicable

  • Request a copy of your data

To exercise these rights, please contact us using the email address above.

Security

We take reasonable steps to protect your information against unauthorised access, disclosure or misuse.

Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be published on this page.

If you have any questions about this Privacy Policy or how your information is handled, please contact us at [sophie@sopilates.co.uk].