Terms & Conditions
Last updated: June 2026
Welcome to SO Pilates. By booking a class, private session or using this website, you agree to the following Terms & Conditions.
1. Bookings
All classes and private sessions must be booked in advance through our booking system or directly with SO Pilates.
Bookings are subject to availability.
2. Payment
Payment is required at the time of booking unless otherwise agreed.
Prices are subject to change, but any changes will not affect bookings already confirmed.
3. Cancellations
If you are unable to attend a class or private session, please provide as much notice as possible.
Cancellations made more than 24 hours before the class may be transferred to another available session, subject to availability.
Cancellations made within 24 hours of the class may not be refunded or transferred.
SO Pilates reserves the right to cancel or reschedule classes where necessary. If this happens, clients will be offered an alternative session or refund.
4. Health & Medical Conditions
By attending a class or private session, you confirm that you are physically fit to participate.
If you have any injuries, medical conditions, are pregnant, or have recently undergone surgery, you should seek medical advice before attending and inform your instructor before class begins.
You participate at your own risk.
5. Liability
While every effort is made to provide a safe environment and appropriate instruction, SO Pilates accepts no responsibility for any injury, loss or damage suffered as a result of participation except where caused by negligence.
Clients are responsible for exercising within their own limits and following the instructor's guidance.
6. Arrival
Please arrive a few minutes before your class is due to start.
Late arrivals may not be admitted if the warm-up has already begun, as this may increase the risk of injury and disrupt the class.
7. Personal Belongings
SO Pilates cannot accept responsibility for the loss or damage of personal belongings brought to classes.
8. Photography & Social Media
From time to time, photographs or videos may be taken during classes for promotional purposes.
No images of clients will be used without permission.
9. Website Information
The information on this website is provided for general guidance only and should not be considered medical advice.
Please consult an appropriate healthcare professional if you have concerns about your health or suitability for exercise.
10. Privacy
Your personal information will be handled in accordance with our Privacy Policy.
11. Changes to These Terms
SO Pilates reserves the right to amend these Terms & Conditions at any time. The latest version will always be available on the website.
12. Contact
If you have any questions regarding these Terms & Conditions, please contact:
SO Pilates
Email: sophie@sopilates.co.uk
Location: The Barn at Hackhurst Farm, Lower Dicker, East Sussex